Although older application systems remain the heart of your IT infrastructure, maintaining such systems has become extremely time-consuming, expensive and risky. The complexity of managing enterprise information systems is forcing IT departments to devote a significant portion of their budgets and staff to day-to-day maintenance of these systems. It just doesn't make sense to dedicate top development talent for maintenance. Turn to offsiteteam.com for a complete solution to your applications maintenance needs.

Type of Maintenance Offsiteteam Provides

• Corrective: reactive modification to correct discovered problems, bug fixing;
• Adaptive: modification to keep application usable in a changed or changing business or technical environments;
• Perfective: adding functionality (new modules, new reports), improve performance;
• Preventive: restructuring, revitalizing, and rewriting code for better maintainability, to avoid future problems based upon past incidents, anticipation, feedback and continuous improvement;

Maintenance Process

Maintenance is the largest part of our customer service work - done behind the scenes to help keep your site/application running and up to date with quick turn around time and reliable, discreet service. By trusting us with the upkeep of your site/application, you can focus on your core business and your customers.

Our application maintenance and support model employs a ‘three-phase approach’ to outsource work from the current owners of the applications/ packages to Offsiteteam and for achieving high availability of the production systems. These phases (Startup Phase, Transition Phase, Stable Phase) are formulated with the view to ensure high and predictable quality service in a cost-effective way. (The Offsiteteam vision document will tell you more about our maintenance model and its three phases.)

Our main maintenance projects are: for Viacom SLINK, MTV Networks mtvn.com, commuNICKation.com, Showtime Networks AMMO, ARS.